Company
Before real customers arrive, virtual ones try it first. Prefly builds a desktop app where AI virtual customers use your product before launch and find the errors and dead ends real customers would hit. We have not launched yet and are taking waitlist sign-ups.
Places where it works but people still get stuck show up only after launch.
Prefly fills that gap with virtual customers.
Principles
What we hold to
- 01
Virtual customers see only the screen
No code, no sitemap, no answer path. A path a real customer can’t take is not a customer’s experience.
- 02
Only reproduced problems
An issue is a problem that happens again under the same conditions. When the AI fails to operate the page, that is counted separately.
- 03
People do the human parts
CAPTCHAs and identity checks are handed to a person, never bypassed. Sign-ins and payments use only the test accounts you add.
- 04
We borrow your computer
The programs you were using and the service you’re building come first. The engine shuts down what it started and opens no door for outside connections.
- 05
Rules become checks
Rules that must hold are written as tests that run every time, not as sentences. Checks that always give the same answer are the floor, and AI judgment sits on top.
- 06
We don’t write what isn’t there
No invented customers, testimonials or numbers. Example data on screen is labeled as an example.
Now
Pre-launch
We are building the engine, the desktop app and the judging rules. What actually runs and what is still an example screen is written down in product updates.
Contact
Hear from us through the waitlist
Launch news and beta invites go to the waitlist first.